Your vendor is critical. How do you actually manage them?
In 200 words, describe the vendor governance you'd set up for a critical, multi-million-dollar vendor: forums, metrics, escalation paths, and how you'd avoid being managed by them instead of the other way around.
Writing prompt · 200 words · Graded across structure, depth, clarity, judgment
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principle
Vendor governance is a discipline; without forums and metrics, you're hoping not managing.