Issue №48 · customer · intermediate

A customer email lands in your inbox at midnight, threatening to leave.

In 150 words, write the reply you'd send tomorrow morning. Address the issue. Don't grovel. Decide whether the save is worth the cost.

Writing prompt · 150 words · Graded across structure, depth, clarity, judgment


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Daily PM gives you one prompt every weekday. Ten focused minutes. A graded answer back. The first three are free.

principle

Replace with the underlying principle in one sentence.